Why Do Most Indian Postmen Still Use Bicycles for Mail Delivery?
India Post, one of the largest postal services worldwide, is often praised for its extensive network and services. However, one aspect of its operations that might surprise many is the continued use of bicycles for mail delivery in several regions. This practice is not just a matter of tradition but a strategic decision driven by several factors. Let's delve into the reasons behind this choice and explore the implications for India Post and its rural delivery model.
Financial and Operational Challenges
Firstly, it's crucial to understand the operational and financial realities faced by India Post. While it is one of the largest postal services, with a revenue that would make many companies envious, it is also riddled with operational inefficiencies and financial losses. For instance, in FY2019, India Post reported a loss of around 15000 crore rupees. This significant financial burden poses a challenge for modernizing and expanding its services.
Despite these challenges, India Post manages to maintain its network across 1.55 lakh post offices dispersed throughout the country. This vast network includes Head post offices, Sub post offices, and Branch post offices. These post offices are strategically placed to ensure comprehensive mail coverage, even in remote rural areas. The extensive network of postmen, who cover distances ranging from 3 to 5 kilometers per day, plays a vital role in delivering mail efficiently.
Operational Efficiency and Accessibility
The primary reason why many postmen still use bicycles for mail delivery is the practicality of the distance that needs to be covered. Urban areas often see postmen covering distances of around 3 kilometers, while rural areas may see distances of up to 5 kilometers. This relatively short distance allows postmen to be agile and nimble, navigating through narrow and less accessible roads with ease. Bicycles offer a cost-effective and efficient mode of transport for this distance, which is why they remain a preferred choice.
Advantages of Bicycles: Cost-Effectiveness and Environmental Impact
Bicycles are highly cost-effective when it comes to ongoing maintenance and fuel costs. Unlike motorized vehicles, bicycles require minimal fuel, which is essentially non-existent. This not only keeps operational costs low but also helps in reducing the organization's carbon footprint, promoting green transportation. Many multinational companies (MNCs) are increasingly adopting bicycles for their last-mile delivery services, recognizing the benefits of this environmentally friendly approach.
Future Transformations and Recommendations
Given the current financial and operational challenges, it might be beneficial for India Post to consider long-term strategies that can help sustain its operations. For instance, modernizing certain aspects of its operations, such as transitioning some employees to Post Banks, could help. This transition would involve providing these employees with better training and equipment, such as smartphones for record-keeping and communication.
Additionally, the idea of offering two-wheelers to staff could be evaluated, potentially bridging the gap between traditional bicycles and modern delivery methods. Designating some postmen as business correspondents could also help in closing down some of the less utilized post offices, streamlining operations, and redirecting human resources where they are needed most.
By combining these approaches, India Post can enhance its efficiency and adapt to the changing landscape of postal services, while also maintaining its commitment to providing comprehensive and cost-effective mail delivery services to its rural customers.
For more insights on the financial challenges faced by India Post and details on its loss, you can refer to the following link:
India Post losses touch Rs 15000 crore in FY19, replaces Air India BSNL as biggest loss-making PSU