What to Do if Someone Doesn't Receive Their Aadhaar Card: Steps for Resolution
After multiple visits and calls to the post office, if you still haven't received your Aadhaar card, there are several steps you can take to resolve the issue. This guide will outline the necessary actions to ensure you receive your vital document.
Understanding the Confirmation Process
Typically, you will receive a message with a link one week after your application date and a visit to the nearby printing shop. With this message, you can visit the printing shop to collect your Aadhaar card. Alternatively, you can also download your e-Aadhaar card from the UIDAI (Unique Identification Authority of India) official website. However, if you have not received your card through postal delivery, you can take several steps to resolve the situation.
Steps to Take if Your Aadhaar Card is Not Received via Postal Delivery
1. Check the UIDAI Website: If you have not received your card by postal delivery, visit the UIDAI official website and download your Aadhaar card by entering your enrollment number. This e-card can serve as an alternative in most situations where a physical card is required.
2. Write an RTI to the Concerned Department: If you are still unable to receive the card through the postal service, file a Right to Information (RTI) application to the department that sent the parcel through the Indian Post. You will need to provide them with your enrollment details and proof of your request for delivery.
Write your RTI application under Article 21 of the constitution since the Aadhaar card is a matter of life and liberty. The application must be addressed to the concerned department and should be answered within 48 hours. If your application is not addressed within this time frame, you can take legal action against the CPIO (Controller of Post Telegraph).
3. Continue to Troubleshoot: Alongside submitting the RTI application, continue to call and communicate with the concerned post office personnel to ensure they resolve the issue promptly. If your parcel is lost or not delivered, file a complaint at the local police station. The misuse of the Aadhaar card can have serious consequences, so taking swift action is advisable.
4. Contact the Post Office: If you have received an SMS from the UIDAI indicating that your application is being processed, you can show this message to the post office master or relevant department. This can facilitate quicker resolution of the issue.
Conclusion
When faced with the challenge of not receiving your Aadhaar card, take proactive steps such as checking the UIDAI website, filing an RTI application, and continuing to communicate with the post office. These actions can help you resolve the issue efficiently and ensure you have access to your vital identification document.