Proper Etiquette for Hiring Moving Companies: Tipping, Refreshments, and More

When hiring moving companies, proper etiquette can significantly enhance the overall experience for both you and the movers. This article outlines guidelines for tipping, providing refreshments, and other important considerations to ensure a smooth and positive moving process.

Tipping Movers

Tipping Amount: It is customary to tip movers between 10% to 20% of the total moving cost, depending on the quality of service. For local moves, a general rule is to tip 20-30% per mover. In long-distance moves, a higher tip may be considered for the additional effort.

Distribution of Tips: If tipping based on the total cost, it's advisable to distribute the tip equally among the crew members to show appreciation for their collective efforts.

Providing Refreshments

Water: It is considerate to provide bottled water, especially during hot weather or if the move is physically demanding. This simple gesture can make a significant difference, especially in hot conditions or physically taxing tasks.

Snacks: Offering light snacks such as granola bars or fresh fruits can be a nice gesture, particularly if the move is lengthy. This can help keep the movers energized and focused throughout the process.

Meals: If the move is expected to take several hours or span a full day, consider providing lunch. It doesn't have to be elaborate. Pizza, sandwiches, or any quick and easy meal can be sufficient to show your appreciation.

Access to Bathroom

Provision of Bathroom Access: It is a standard expectation for movers to have access to your bathroom if needed. Ensure it is clean and stocked with essentials like toilet paper. This small consideration can significantly impact their comfort and satisfaction during the move.

Other Considerations

Communication: Be clear about your expectations and any specific instructions regarding fragile items or special requests. Good communication ensures a smooth move and reduces the risk of damage.

Respect: Treat movers with respect and courtesy. They are working hard to help you, so a little kindness goes a long way. A friendly attitude can go a great deal in creating a positive atmosphere.

Timing: Be punctual and ready when the movers arrive. Delays can affect their schedule and may impact the overall efficiency of the move.

Personal Experience

In our last move, we faced challenges moving three very heavy custom-built work benches built in the basement. The movers skillfully managed to move one of them but unfortunately, they gouged the wall by the staircase. The next day, they returned and repaired the hole, showing their dedication and commitment to the job.

As a gesture of appreciation, we provided bottled water and soda to the movers. I also bought them donuts to show our gratitude. I offered to drive them to grab lunch, but they declined, saying they were going out together after the unloading was complete. This shows that they were content with the refreshments we provided.

At the end of the move, I tipped each of them $50 and wrote a letter to the moving company expressing my satisfaction with their service. This positive feedback can greatly enhance their morale and willingness to provide quality service in the future.

By following these guidelines, you can create a positive atmosphere that recognizes the hard work of the movers, ensuring a smoother and more enjoyable moving experience for everyone involved.