Can Professional Bartenders Drink While Working Behind the Bar?
The question of whether professional bartenders can drink while working behind the bar is often a contentious one. While some establishments allow it, and others strictly prohibit it, the core concern lies in the impact it can have on job performance and customer satisfaction. This article explores the realities and norms within the bartending industry, discussing the practices and potential ramifications.
Frequent Drinking Among Bartenders
Many bartenders, especially in smaller privately owned bars, often consume alcohol while working. This practice has been prevalent for decades and was not uncommon in the author's experience. The author, who worked at a small dive bar, mentions the prevalence of drinking among the staff. They state, "drinking behind the bar was just par for the course" for the bartenders.
The author acknowledges that this behavior started to change due to concerns over job performance and service quality. "Two of the girl bartenders started getting super wasted and it was effecting their ability to work. It was super annoying" is a clear example of how excessive drinking can negatively impact work performance. To address this, the management implemented strict policies, which the bartenders initially honored but continued to partially ignore.
Company Rules and Professionalism
The professional stance on the issue is clear: bartenders should remain sober and focused on their job at all times. Many establishments have policies that explicitly prohibit drinking during work hours. As one bartender notes, it is against company rules in most bars. However, the reality often diverges from the policy. Smaller privately owned bars may have lenient rules, but drinking still occurs, albeit in a more clandestine manner.
Variances Based on Ownership
The ownership of the establishment plays a significant role in the drinking policies. A friend of the author, who owns a pub, drinks every night while serving. This behavior is explained away by the fact that he ensures the money from the drinks goes into the till, a practice the author finds somewhat perplexing. This example highlights the diverse practices present in the industry.
Financial Considerations and Moral Hazards
The issue is further complicated by financial incentives. A bartender who works part-time and overindulged on the job found that they were more profitable on the other side of the bar, leading the owner to replace them. This example underscores the business aspect of the profession and moral hazards associated with drinking on the job.
Impact on Customer Service and Security
Drinking while working can significantly impact customer service and security. Customers are generally aware that the staff is drinking, and it can affect their perception of the bar's reliability. Additionally, intoxicated staff can pose a safety risk to themselves and customers. As one bartender emphasizes, it is not a good idea to drink on the job as you can be fired for it. However, the urge to drink while working is still strong, and some continue to do so for various personal or financial reasons.
Conclusion
The question of whether professional bartenders can drink while working behind the bar is complex and multifaceted. While some establishments allow it, the core requirement of professionalism dictates that staff members remain sober and focused on their duties. The industry is made up of a diverse range of practices, but the potential negative impacts on job performance and customer satisfaction should not be ignored. Establishing clear policies and enforcing them is crucial for maintaining a professional and safe working environment.