Operating a Homeowners Association: A Journey of Volunteerism and Necessity

Volunteering is an integral part of many individuals' lives, bringing a sense of fulfillment and community. One of the roles that can often test one's patience and commitment is serving on a Homeowners Association (HOA) board. This responsibility can be both challenging and rewarding, as it involves managing the common areas and rules within a residential community. While it may come with a fair share of difficulties, the experience can be incredibly enriching.

The Nasty and Unpleasant Reality

Operating an HOA board can be a daunting task, often marred by tension and conflict. It is not a role for the faint-hearted. Involvement in HOAs, whether in Pennsylvania or California (PA or CA), can quickly become a nightmare. The beneficiaries of your work, the residents, may not always appreciate or respect your efforts. This stark reality can be particularly disheartening for volunteers who wish to make a positive impact.

Common Challenges in HOA Management

The unique challenges faced in HOA management vary based on the specific building and the board members. However, there are some common issues that frequently surface:

Pets

Implementing and enforcing pet rules can be a particularly thorny issue. While rules are in place, some owners may wish to change them. Adding to the complexity is the fact that some will sneak pets into the community, acting against the established policies. Moreover, truthfulness in pet details can be questionable, as seen in the case where a pet named Snake was found to have live mice as its diet. Evicting a pet can lead to a difficult and emotionally taxing situation, often leaving the board feeling like they are fulfilling a monster's role.

Parking

Parking management is another headache. Allocating visitor spots and dealing with their misuse is a constant challenge. Vigilante behavior among residents further complicates the situation, making effective management difficult.

Property Managers

Hiring property managers can bring its own set of issues. The industry is largely unregulated, and managers may not always uphold the advertised quality of service. Building managers can lead to personality conflicts with a significant number of residents. Self-managing, on the other hand, relies on volunteers who may eventually move on, leaving the community with gaps in management support.

Marketing Fees and Assessment

The issue of fees and assessments can be particularly contentious. Providing comprehensive financial statements and reserve reports is important, as is adhering to provincial laws. However, expectations can differ dramatically among residents. Some may want to lower savings to pay less monthly, while others might opt for higher savings to avoid facing special assessments.

Adapting By-Laws

Changing by-laws can be an almost insurmountable task. Over 75% of owners representing 2/3rds of the units must agree in writing for a change. This means that a large number of residents can effectively deadlock changes to the rules, forcing the board to enforce rules that many find oppressive.

The Unacknowledged Hard Work

While the challenges are daunting, the work can also be extremely rewarding. Serving on the HOA board provides an insider's perspective and the ability to influence community decisions. It is a position that offers a unique opportunity to make a meaningful impact, and one that is highly recommended for condo owners.

A Call to Action

If you despise your HOA and think they are all foolish, it is crucial to reconsider your stance. Simply complaining will not improve the situation. Instead, getting involved can make a substantial difference. By volunteering, you can bring your unique ideas and energy to the board, helping to make positive changes in your community. Embrace the challenge and turn it into an opportunity for growth and improvement.

While the role of an HOA board member is not for everyone, it offers a unique blend of responsibility and reward. It is a role that requires a thick skin and a willingness to navigate complex situations, but the impact on your community can be transformational. If you are a condo owner, consider taking on this role. If not, use your energy to positively influence the board.