Will a Landlord Follow Up If They Don’t Choose You for the Rental Property?

Typically, landlords are not required to follow up with applicants they do not select for a rental property. Many landlords or property managers only contact applicants who are chosen for further consideration or who are approved for the lease. However, some landlords may choose to notify applicants of their decision as a courtesy or to maintain a positive reputation.

Common Practices of Landlords

As a landlord, I typically notify prospective tenants that I would be making a decision within a certain timeframe. For instance, I inform them that I will get back to them within xx amount of days. In most cases, we receive between 50 to 100 applications for every unit that becomes available. It would be extremely challenging to respond to all of them, and frankly, it is not worth the hassle. Many applicants can become argumentative, start playing the pity card, or even blame you for their decision to not rent from you.

Benefits of Following Up with Unselected Applicants

Avoiding such issues and maintaining good relationships with applicants can be beneficial for your rental process. Here are some reasons why following up can be advantageous:

Gather feedback and insights to improve your rental process. Send a courteous follow-up message or email. Express gratitude for their interest and kindly inquire about any specific reasons they chose another property. Keep the lines of communication open, as their circumstances may change or they might have had positive experiences during their visit. Cultivate a positive image by showing care and consideration.

By following up, you can:

Collect valuable feedback to improve your process. Encourage reconsideration in the future. Stay in touch and keep a good reputation with the applicant.

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For best practices, it is recommended to:

Be courteous and professional in your follow-up message. Assure them that you are not declining their application, but gathering feedback. Express willingness to answer any questions they may have.

Conclusion

While it is not mandatory, following up with unselected applicants can offer numerous benefits, including improved communication and potential future business. As a landlord, consider implementing this practice to enhance your reputation and ensure a smoother rental process.