How to Get a Refund for a Cancelled Jet Airways Flight Booked through MakeMyTrip
Traveling can be stressful, especially when unexpected cancellations arise. If you've booked a Jet Airways flight through MakeMyTrip and need to get a refund, there are several steps you can follow to ensure the process goes smoothly. This guide will walk you through the necessary steps to request and receive a refund.
Steps to Get a Refund for a Cancelled Jet Airways Flight
To get a refund for a cancelled Jet Airways flight booked through MakeMyTrip, follow these detailed steps:
1. Check the Cancellation Policy
Before initiating the refund process, it's essential to review both the cancellation policy specific to your flight and the terms provided by MakeMyTrip. These policies will inform you about the eligibility criteria, the refund amount, and any other relevant details.
2. Visit MakeMyTrip
Open the MakeMyTrip website or app and log in to your account. This will allow you to access your booking details and initiate the refund request.
3. Navigate to Your Bookings
Locate the booking for the cancelled Jet Airways flight. This is typically found within the 'My Bookings' section of your account dashboard.
4. Request a Refund
There should be an option to request a refund for the cancelled flight. Click on that option and follow the instructions provided. Ensure you provide all the necessary information requested, such as your booking confirmation number, flight details, and any other required documentation.
5. Contact Customer Support
If you encounter any issues during the refund process or if the refund option is not available online, contact MakeMyTrip’s customer support. You can reach them via phone, email, or live chat. Make sure to have all your details ready and be clear about your request.
6. Follow Up
After submitting your refund request, keep track of the status. It may take some time for the refund to process, so be patient. If you do not receive updates or if you have any concerns, follow up with MakeMyTrip's customer support.
Additional Tips for Getting a Refund
It's crucial to keep all correspondence and documentation related to your booking and refund request for future reference. This includes emails, booking confirmations, and any communication with MakeMyTrip's customer support. This will help in case you need to revisit the issue in the future.
What Happened to Jet Airways?
Jet Airways, a former Indian airline, ceased operations in January 2019 due to financial difficulties. Since then, numerous travellers have faced complications with refunds and other related issues. However, a new Jet Airways with a new management aims to restart operations in the domestic sector by the end of this year. However, passengers should not expect any financial compensation from the old Jet Airways management.
Alternative Refund Options
If you booked your flight directly with Jet Airways, you might need to contact them directly for a refund. However, given the current status of Jet Airways, it is more practical to use the MakeMyTrip channel, as previously mentioned.
You can also consider filing a complaint with Jet Airways or utilizing their complaint resolver for any unresolved issues.
By following these steps and tips, you can increase your chances of successfully obtaining a refund for your cancelled Jet Airways flight booked through MakeMyTrip.