How to Get Your Refund After Jet Airways Shut Down

Introduction

This article outlines the steps you can take to obtain a refund for your flight purchase with Jet Airways, a once prominent airline that suddenly ceased operations in early 2019. Although Jet Airways is no longer operational, options still exist for recovering the funds you paid for your canceled tickets.

Understanding the Issue

Jet Airways ceased operations in early 2019, and the transactions were processed through MMT. This means that you will need to file a refund request through MMT, as the intermediary that processed your payment.

MMT's Response and Your Options

MMT canceled your tickets without your consent, as they realized the transaction was incorrect at a later stage. Since the payment was made in advance, you are entitled to a full refund. You should not have to engage in the cancellation process yourself, as you did not request it.

Your next best course of action is to directly request a full refund from MMT. Additionally, you can lodge a complaint with Jet Airways using your ticket numbers and the source from where you purchased them. Airline officials may choose to pay you the refund and then deduct the amount from their agent, or they may ask the agent to pay you in full depending on the situation.

Alternative Methods for Refunds

For those who used a credit card, you may be able to contest the charge due to the non-delivery of the service. You should contact the bank that issued the credit card and request a chargeback. This process allows you to challenge the transaction and potentially get your money back.

The airline is currently up for sale, offering a last chance for creditors like you to recover some of the funds. However, it is uncertain when or if this will lead to any significant financial return for those directly affected. It remains a wait-and-watch situation.

Conclusion

While the road to retrieving your funds may be long and uncertain, there are several avenues to explore. By engaging directly with MMT and Jet Airways, or through a chargeback process with your credit card issuer, you can increase your chances of getting your refund. Stay informed about the latest updates and legal proceedings, and do not give up hope.