Introduction: Keeping an Eye on Your Card Activity

It seems like everyone is talking about social media these days. However, when it comes to maintaining control over our finances, it’s equally important to keep a watchful eye on our online accounts. Have you ever had a charge for something you didn’t even order? If so, it might be time to review your account and see if there was anything amiss.

Checking Your Card Activity

To keep an eye on your card activity, start by visiting the website of the bank that issued your Mastercard. Creating an account allows you to sign in and view your billing statements and other transactions as needed. You can also pay your bills directly from this platform or continue to use your checking account.

For those using a Credit Card, you will receive a monthly statement that records all the transactions made during the previous month. Depending on your chosen method, you can get this statement via courier, email, or both.

Accessing Credit Card Transaction History via Mobile App

To access your credit card transaction history in the mobile app:

Tap 'Accounts' in the Navigation Bar. Select the credit card you'd like to view.

Additionally, you can use the Search Button under the Transactions tab to find and review specific transactions.

Spotting Unauthorized Charges

One of the most common issues is unauthorized charges. If you have an online order and receive a charge, it could be for an administrative fee, the product you ordered, or any other miscellaneous charges. To find out what type of charge it is, check your account online and look for any statements or records of charges made for an online order that you did not place.

How to Stop Being Charged for an Online Order

If you notice an unauthorized charge for an online order, the first step is to take action. Contact your online account provider to resolve the issue. Whether you haven’t received your product or the order has been delivered but you still have a charge pending, your provider may be able to refund your order or stop the charge from appearing on your billing statement.

Contacting Your Online Account Provider

If you can’t find a way to stop the charge from appearing on your billing statement, contact your online account provider and ask for a refund. Many providers offer refunds within 24 hours once you've filed a complaint with them. This is a quick and efficient way to resolve the issue.

Tips for Stopping Unauthorized Charges

Here are some additional tips to prevent unauthorized charges for online orders:

Review your account statement regularly. Look for any charges that you didn’t expect and pay them off as soon as possible. Use a credit or debit card to pay for your online order. This can help you track your spending more effectively and ensure that you’re aware of all the charges associated with your orders. Place your orders early so that you don’t spend too much on shipping and handling costs. Be cautious when placing orders. Anything could happen, and you may end up with a charge instead of the product you ordered.

Conclusion: Regularly Reviewing Your Online Account

If you have ever experienced an online order that you did not receive, make sure to check your online account statement. If you have been charged for an order that you never placed, take action to stop the charge and contact your online account provider. By staying vigilant and taking these steps, you can ensure that your financial transactions are accurate and secure.