Introduction
Christian Medical College and Hospital Vellore (CMC Vellore) is a prestigious institution renowned for its advanced medical care and the expertise of its medical professionals. However, our experiences with CMC Vellore present a stark contrast, emphasizing both the remarkable care and the often-inhumane treatment faced by patients. This article delves into the diverse experiences we had, offering a detailed account for those seeking medical assistance.
Positive Experience with CMC Vellore
My father, a patient with chronic kidney disease, had the privilege of receiving exceptional care at CMC Vellore. The nephrology department's level of expertise and compassion was truly remarkable. Doctor Elenjickal Elias John, along with his team, displayed remarkable skill and patience, explaining my father's condition and treatment options in a manner that was easy to understand. The attentive and compassionate care provided by the nursing staff further contributed to the overall positive experience. CMC Vellore's state-of-the-art facilities and the peaceful atmosphere, along with the impeccable cleanliness and organization, created a healing environment that significantly improved my father's condition. The staff's commitment to patient-centered care is commendable, going above and beyond to meet our needs and provide continuous support.
Negative Experience with CMC Vellore
Yesterday marked the second death anniversary of my nephew, who passed away due to Leukemia while undergoing treatment at CMC Vellore. The journey from hope to despair was profound, highlighting the stark contrast between the positive and negative experiences at the hospital.
Initial Impressions
My sister and brother-in-law, motivated by great expectations, travelled to CMC Vellore in the hope of finding relief for their only child. However, from the very beginning, their treatment became a journey marred by inhumanity and neglect. The security staff treated them like beggars, a sentiment that was only compounded by the indifferent approach of the doctors and medical personnel.
During the bone marrow extraction, my nephew cried and screamed in unbearable pain. His parents, beset with overwhelming grief, pleaded for medication to ease his suffering, but the doctors proceeded with a casual disregard for their emotional state. The junior doctors further exacerbated the situation, behaving unkindly and unprofessionally. The administration's overzealous approach to ordering medication and the lack of proper sterilization for procedures contributed to a stressful and painful experience for the patient and his family.
Agony and Misery
One particular night in the chapel, a fan inadvertently attracted mosquitoes, prompting the security staff to become agitated, shouting at the patient and family. The treatment of patients and their relatives as beggars and the hasty nature of doctors during vital procedures, such as bone marrow transplantation, were indicative of the hospital's overall attitude. It appeared that financial incentives, rather than patient welfare, influenced the care provided.
Conclusion
While CMC Vellore excels in providing cutting-edge medical care and compassionate service to some patients, it is evident that there are significant loopholes in the system that need to be addressed. It is crucial for the hospital to ensure that all patients receive the same level of respect, care, and professionalism irrespective of their socio-economic status.
For those seeking medical treatment, especially for conditions like kidney disease and Leukemia, it is imperative to consider multiple options, conduct thorough research, and ensure that the chosen institution provides holistic and empathetic care that meets the highest standards of medical ethics.
My heartfelt gratitude goes to the dedicated staff at CMC Vellore who provided exemplary care during my father's treatment, and at the same time, my deep sorrow for the miseries experienced by my nephew and his family highlights the need for hospitals to prioritize human dignity and patient well-being.