Commercial Property Managers' Preferences in Janitorial Services: What Type of Companies Do They Prefer?
Hi Cate! Thank you for the A2A!
When it comes to working with janitorial companies for commercial properties, personal experiences can shape the preferences of commercial property managers. From my experience, there are a few key traits that managers look for in the companies they choose to work with. These include flexibility, willingness to go above and beyond, diverse service capabilities, and a positive attitude.
Flexibility is Key
The number one quality I look for in a janitorial company is flexibility. One issue I have encountered too often is when janitors see a small problem and walk away, assuming it's not part of their job. This is a poor attitude and can quickly lead to job dissatisfaction. The best companies are those who are willing to help wherever needed, no matter what the task.
Ability to Handle Extra Tasks
Another crucial aspect is the company's willingness to handle tasks beyond janitorial duties. For instance, if a property manager needs help moving accounting boxes to storage or needs assistance with event setup and cleanup, a good janitorial company should be able to accommodate these requests. In my experience, even though these tasks are not part of their usual job, they are often performed during regular work hours. In recognition of the additional help, property managers have shown appreciation with small rewards like gift cards.
Willingness to Work Extra
Occasionally, commercial properties host events on weekends, and end-of-event clean-up is often required. While compensation for this can be higher, it's surprising how many janitorial companies are hesitant to participate. Flexibility and willingness to step up during these times are highly valued. This is why, as a professional property manager, I seek out janitorial companies that are prepared to go the extra mile when needed.
Professionalism and Positive Attitude
In addition to the aforementioned qualities, professionalism and a positive attitude are essential. Good janitorial companies should have a team with qualities such as discipline, dedication, and friendliness. These attributes not only ensure the well-being of the property but also contribute to a pleasant and healthy environment for all occupants. A positive attitude can also positively impact the overall mood and productivity of the workspace.
As a property manager, I firmly believe that you get what you give. Life is all about attitude and how you choose to pass on positivity to others. A positive outlook can lead to better outcomes and better satisfaction from the clients and employees. Therefore, when choosing a janitorial company, it's important to find one that embodies these values.
My two cents: Finding the right janitorial partner is crucial for maintaining a well-run commercial property. Flexibility, willingness to help, professionalism, and a positive attitude are the key factors that commercial property managers look for in janitorial companies. Taking these factors into account can lead to better service, happier tenants, and a more enjoyable workplace for everyone involved.